Not All Earnings are Equal – Revenue Growth Matters! (Sell Microsoft)

Not All Earnings are Equal – Revenue Growth Matters! (Sell Microsoft)


For the first time in 20 years, Apple’s quarterly profit exceeded Microsoft’s (see BusinessWeek.comMicrosoft’s Net Falls Below Apple As iPad Eats Into Sales.) Thus, on the face of things, the companies should be roughly equally valued.  But they aren’t. This week Microsoft’s market capitalization is about $215B, while Apple’s is about $365B – about 70% higher.  The difference is, of course, growth – and how a lack of it changes management!

According to the Conference Board, growth stalls are deadly.

Growth Stall primary slide
When companies hit a growth stall, 93% of the time they are unable to maintain even a 2% growth rate. 75% fall into a no growth, or declining revenue environment, and 70% of them will lose at least half their market capitalization. That’s because the market has shifted, and the business is no longer selling what customers really want.

At Microsoft, we see a company that has been completely unable to deal with the market shift toward smartphones and tablets:

  • Consumer PC shipments dropped 8% last quarter
  • Netbook sales plunged 40%

Quite simply, when revenues stall earnings become meaningless. Even though Microsoft earnings were up, it wasn’t because they are selling what customers really want to buy. In stalled companies, executives cut costs in sales, marketing, new product development and outsource like crazy in order to prop up earnings.  They can outsource many functions.  And they go to the reservoir of accounting rules to restate depreciation and expenses, delaying expenses while working to accelerate revenue recognition.

Stalled company management will tout earnings growth, even though revenues are flat or declining.  But smart investors know this effort to “manufacture earnings” does not create long-term value.  They want “real” earnings created by selling products customers desire; that create incremental, new demand.  Success doesn’t come from wringing a few coins out of a declining market – but rather from being in markets where people prefer the new solutions.

Mobile phone sales increased 20% (according to IDC), and Apple achieved 14% market share – #3 – in USA (according to MediaPost.com) last quarter. And in this business, Apple is taking the lion’s share of the profits:

Apple share of phone profits 1Q 2011
Image provided by BusinessInsider.com

When companies are growing, investors like that they pump earnings (and cash) back into growth opportunities.  Investors benefit because their value compounds. In a stalled company investors would be better off if the company paid out all their earnings in dividends – so investors could invest in the growth markets.

But, of course, stalled companies like Microsoft and Research in Motion, don’t do that.  Because they spend their cash trying to defend the old business.  Trying to fight off the market shift.  At Microsoft, money is poured into trying to protect the PC business, even as the trend to new solutions is obvious. Microsoft spent 8 times as much on R&D in 2009 as Apple – and all investors received was updates to the old operating system and office automation products.  That generated almost no incremental demand.  While revenue is stalling, costs are rising.

At Gurufocus.com the argument is made “Microsoft Q3 2011: Priced for Failure“.  Author Alex Morris contends that because Microsoft is unlikely to fail this year, it is underpriced.  Actually, all we need to know is that Microsoft is unlikely to grow.  Its cost to defend the old business is too high in the face of market shifts, and the money being spent to defend Microsoft will not go to investors – will not yield a positive rate of return – so investors are smart to get out now!

Additionally, Microsoft’s cost to extend its business into other markets where it enters far too late is wildly unprofitable.  Take for example search and other on-line products: Microsoft online losses 3.2011
Chart source BusinessInsider.com

While much has been made of the ballyhooed relationship between Nokia and Microsoft to help the latter enter the smartphone and tablet businesses, it is really far too late.  Customer solutions are now in the market, and the early leaders – Apple and Google Android – are far, far in front.  The costs to “catch up” – like in on-line – are impossibly huge.  Especially since both Apple and Google are going to keep advancing their solutions and raising the competitive challenge.  What we’ll see are more huge losses, bleeding out the remaining cash from Microsoft as its “core” PC business continues declining.

Many analysts will examine a company’s earnings and make the case for a “value play” after growth slows.  Only, that’s a mythical bet.  When a leader misses a market shift, by investing too long trying to defend its historical business, the late-stage earnings often contain a goodly measure of “adjustments” and other machinations.  To the extent earnings do exist, they are wasted away in defensive efforts to pretend the market shift will not make the company obsolete.  Late investments to catch the market shift cost far too much, and are impossibly late to catch the leading new market players.  The company is well on its way to failure, even if on the surface it looks reasonably healthy.  It’s a sucker’s bet to buy these stocks.

Rarely do we see such a stark example as the shift Apple has created, and the defend & extend management that has completely obsessed Microsoft.  But it has happened several times.  Small printing press manufacturers went bankrupt as customers shifted to xerography, and Xerox waned as customers shifted on to desktop publishing.  Kodak declined as customers moved on to film-less digital photography.  CALMA and DEC disappeared as CAD/CAM customers shifted to PC-based Autocad.  Woolworths was crushed by discount retailers like KMart and WalMart.  B.Dalton and other booksellers disappeared in the market shift to Amazon.com.  And even mighty GM faltered and went bankrupt after decades of defend behavior, as customers shifted to different products from new competitors.

Not all earnings are equal.  A dollar of earnings in a growth company is worth a multiple.  Earnings in a declining company are, well, often worthless.  Those who see this early get out while they can – before the company collapses.

Update 5/10/11 – Regarding announced Skype acquisition by Microsoft

That Microsoft has apparently agreed to buy Skype does not change the above article.  It just proves Microsoft has a lot of cash, and can find places to spend it.  It doesn’t mean Microsoft is changing its business approach.

Skype provides PC-to-PC video conferencing.  In other words, a product that defends and extends the PC product.  Exactly what I predicted Microsoft would do. Spend money on outdated products and efforts to (hopefully) keep people buying PCs.

But smartphones and tablets will soon support video chat from the device; built in.  And these devices are already connected to networks – telecom and wifi – when sold.  The future for Skype does not look rosy.  To the contrary, we can expect Skype to become one of those features we recall, but don’t need, in about 24 to 36 months.  Why boot up a PC to do a video chat you can do right from your hand-held, always-on, device?

The Skype acquisition is a predictable Defend & Extend management move.  It gives the illusion of excitement and growth, when it’s really “so much ado about nothing.”  And now there are $8.5B fewer dollars to pay investors to invest in REAL growth opportunities in growth markets.  The ongoing wasting of cash resources in an effort to defend & extend, when the market trends are in another direction.

Hey I.T. – Give users iPads!!


CIO Magazine today published my latest article for IT professionals “Why You Should Stop Worrying and Let End Users Have iPads.” (note: free site registration may be required to read the full article)

The editors at CIO agreed with me that a big change is happening in “enterprise IT.”  User technology is now so cheap, and good, that employees no longer depend upon corporate IT to provide them with their productivity tools.  When you can buy a smartphone for $100, and a tablet for $500, increasingly users are happy to supply their own, private, productivity tools rather than try using something they find larger, heavier and harder to use from their boss — and also something which they’ve been told for years should not have personal items on it.

The serious impact is that increasingly the users feel “burdened” by corporate IT.  They become less accessible as they leave the company laptop at work – and shut off the company Blackberry after work hours.  They complain about the inefficiency of corporate tools, while using personal phones and tablets to do internet searches, access networks for fast info sharing (Facebook, Twitter, Linked-in), and generally find greatest productivity by ignoring technology supplied by employers.  Often tehnology that is incredibly expensive.

Leading companies are taking advantage of this trend, and supplying the latest devices to employees.  They recognize that greatest good comes not from “controlling” employee technology use.  Rather, productivity is greatly enhanced by encouraging employees to take advantage of newest technology in the course of their work.  Thus, leaders are providing iPhones and iPads, and giving access to Facebook and YouTube through the company network.

The world of IT shifts fast.  Changes in IT have often seperated winners from losers.  IT leaders have to change their mindsets if they want to help their companies profitably grow.  And the first step is giving users technology they want, rather than technology they too often despise.

You can also access this article by clicikng on links to the following journals:

I look forward to your opinion about this topic! Do you think IT departmernts are slow to react to new tools?  Do you think the new tools are “enterprise ready?” Do you think the advantages of newer techbnology outweigh potential IT risks?  Drop comments here, or on the article pages!  Love to hear what others think

 

Keep an eye on Dell – good things happening!

Can you believe a BusinessWeek headline like "Dell's Extreme Makeover"?  We read about turnarounds and makeovers all the time.  Only most of the time they don't turn, and they don't get made over.  Most companies cut a lot of costs, make a lot of promises, but keep on doing the same stuff.  They get worse.  They get acquired, or they fail.  And readers of this blog know that I've long chastised Dell as an example of a Locked-in company with little hope of turning around.

But, I'm changing position todayThere's a LOT of the right stuff happening, and the seeds are being sown, doing what really works, for Dell to be a good future story.

Scenario planning for the future:

  • Michael Dell admits in the article that he stuck to his original Success Formula of supply chain expertise feeding direct sales too long.  He admits that future success requires a new Success Formula.  Specific future scenarios aren't disclosed, but it is apparent that the company does not expect future markets to look like the markets of 1995-2005.

Focus on Competition:

  • Management says Dell is "not trying to become like the competition"!! That is great, because winners do new and different things.  They don't try to copy/catch existing competitors.
  • Dell did not chase Apple into opening its own stores.  Good move.  Dell isn't Apple, and can't win trying to be like Apple.
  • Dell was previously obsessed with its top, big customers.  Big corporate accounts.  It slavishly built a business trying to please the top 10%.  Now Dell is winning by putting considerably more attention on customers it previously ignored:  consumers, small business, medium business and government.  This not only balances the company, it keeps Dell from chasing Locked-in customers into the same old fox holes.

Disruptions:

  • Michael Dell has replaced 7 of his top 10 direct reports.  That's a huge step in the right direction.  GM should follow that lead!
  • Dell has defied its old "direct to customer" mantra by taking consumer products into retail stores!  The added cost to do that, and new skills required, must have shaken buildings at the Texas headquarters campus.
  • A new head of design developed options customers could specify for their consumer computers.  Manufacturing said it would violate the supply chain efficiency so "NO."  Michael Dell over-rode the manufacturing group and said "do it."  He reinforced that efficiency would not save Dell.  Manufacturing would have to adjust to innovations for Dell to succeed.
  • The company has reorganized away from products (how almost all tech companies structure – including Apple) and installed a new structure organized around MARKETS!!  What a great way to quit being product-push and become market-learn!

White Space:

  • A board member said that after eating dinner with Michael Dell he could see that this"journey at Dell is just in its first or second inning."  Although not much White Space was discussed, this implies some big things are being discussed and planned for the future.
  • The article says Dell is preparing to launch smart phone sales soon.  This is critical, because smart phones are part of the market shift away from PCs.  Dell has a lot of learning to do in that market to be part of the shift.

This is not a "done deal."  I wish I knew more about Dell's scenario planning – to be sure the company has switched to planning for the future and away from planning from the past.  And I really wish I knew more about what White Space is being planned.  Because we know you can't transition by changing the big organization all at once.  The behemoth needs some wins it can use to lead the migration.  And seeing White Space projects, with a group shepherding them into the lifecycle, is a really critical step to follow-up the many Disruptions.

So things could still go badly for Dell.  But they WON'T go as badly has they went from 2005 to 2007.  From this one article, the first interview with Michael Dell since he took the reigns back in 2007, it is clear lots of the right things are happening to move Dell from the Swamp backinto the Rapids. There is improvement happening, and The Phoenix Principle looks to be in early implementation stages.  If Michael Dell and his team stick with it, this could be a big winner for your portfolio!